Refund policy

Refund Policy

Last updated: June 5, 2026

All Sales Final

All sales are final. Due to the collectible nature of our products, we do not accept returns or exchanges based on change of mind, personal preference, or fluctuations in market value. Collectible banknote markets can change rapidly, and the resale or collector value of any item at the time of purchase is not guaranteed to remain stable.

When We Will Help

We will offer a refund, replacement, or store credit only in the following circumstances:

• The item arrives visibly damaged due to shipping
• The item received is materially different from what was described or pictured in the listing
• The item fails our authenticity guarantee

To be eligible, you must contact us within 7 days of delivery with your order number and clear photographs documenting the issue. Requests made outside this window will not be considered.

How to Contact Us

Please reach out through our Contact page or by replying to your order confirmation email. Do not return any item without first receiving written authorization from us. Unauthorized returns will not be accepted.

Return Shipping

If a return is authorized, we will provide instructions. Return shipping costs are the responsibility of the buyer unless the error was ours. We strongly recommend using a tracked and insured shipping method, as we cannot be responsible for items lost or damaged in return transit.

International Orders

For international customers, please be aware that we cannot refund original shipping charges, customs duties, or import taxes paid. These are non-recoverable costs outside our control.

Store Credit

At our discretion, we may offer store credit in lieu of a refund. Store credit does not expire and can be applied to any future purchase.

No Investment or Value Guarantee

We do not guarantee the future market value or resale potential of any item. Declining collector market value is not grounds for a return or refund.